Lawn and Garden FAQs
- I need parts for my equipment. What do I need to know?
- I need parts for my engine that is on my equipment. What do I need to know?
- What hours are you open?
- Do you have pick up and delivery service?
- Do you have storage for lawn equipment?
- If I bring in my unit to be looked at, how soon will it be ready?
- How much will a repair cost?
- Do you perform warranty work for equipment not sold by your company?
- What brands of equipment do you sell?
- Do you service what you sell?
Lawn and Garden FAQs:
Q: I need parts for my equipment. What do I need to know?
A: Model and serial number and brand name.
Q: I need parts for my engine that is on my equipment. What do I need to know?
A: Brand, Model, Spec/Type, Serial/Code numbers off engine shrouding (not on the equipment).
Q: What hours are you open?
A: Our Valpo store is 8:00AM – 5:30PM Monday through Friday and 8:00AM – 4:00PM on Saturday. We are closed on Sundays.
Our LaCrosse store hours are from 7:45 AM – 5:00PM Monday through Friday and 7:45 AM – 1:00PM Saturday. We are closed on Sundays.
Q: Do you have pick up and delivery service?
A: Yes, we do.
Q: Do you have storage for lawn equipment?
A: No, we do not offer storage.
Q: If I bring in my unit to be looked at, how soon will it be ready?
A: We work on a “first come, first serve” basis. Times vary considerably depending on the time of the season. November through February is a great time to have your unit serviced. After the first weekend of grass cutting, the wait may be longer. Please call for specific information.
Q: How much will a repair cost?
A: Upon request, we will be happy to give a complete estimate on repairs.
Q: Do you perform warranty work for equipment not sold by your company?
A: Yes, we do some manufacturer’s warranties. Please call to find out about your specific brand of equipment.
Q: What brands of equipment do you sell?
A: Many! Ferris, Toro, LawnBoy, Dixon, Carter Go-Karts, Vento BMK Scooters, TracVac, Little Wonder, Kawasaki, Dolmar Hand Power Equipment, Mantis, Giant Vac, and many more. We also sell engines and parts for Briggs & Stratton, Kohler, Kawasaki, Honda, Tecumseh, Subaru-Robins, Murray and MTD. Contact us for additional information.
Q: Do you service what you sell?
A: Yes! We offer full service for everything we sell, including anything that is covered under your manufacturer’s warranty. We also service many items that we don’t sell. Our certified technicians can take care of all your small engine needs. Contact us for additional information.
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